Privacy Policy

1. Information we collect

We collect information you provide directly — name, email, username, shipping address, and order history. We collect technical information automatically — IP address, browser, device type, and pages visited.

2. How we use your information

• To process and fulfill orders.
• To verify your age and account eligibility.
• To communicate about orders, account changes, and support.
• To improve our products, services, and site.
• To comply with legal obligations.

3. Payment information

Payment is processed by our payment partners (PeptiPay for cards and NowPayments for crypto). We do not store your full payment card or crypto wallet credentials on our servers.

4. Sharing

We share information only with service providers necessary to operate the site (hosting, email delivery, payment processing, shipping carriers) and when required by law.

5. Data retention & security

Account data is retained while your account is active. Order records are retained as required by tax and legal regulations. We use industry-standard encryption and access controls to protect your data.

6. Your rights

You may request access, correction, or deletion of your personal data by emailing NexusLabCorp@proton.me.

7. Cookies

We use cookies for authentication, cart state, and basic analytics. You can disable cookies in your browser, but parts of the site will stop working.