Shipping
Processing times, carriers, and what to expect.
Processing time
Orders ship within 0–2 business days of payment confirmation.
Transit time
Standard U.S. shipping is 3–5 business days from fulfillment. Expedited options are available at checkout.
Cold shipping
Lyophilized (freeze-dried) peptides are stable at room temperature in transit and do not require cold-pack shipping. We use cold packs only for select reconstituted or temperature-sensitive items.
Discreet packaging
All orders ship in plain, unlabeled packaging with full tracking.
International
We currently ship to all 50 U.S. states. International shipping is not available at this time. If you are located outside the United States, please contact support before placing an order. International buyers are solely responsiblefor ensuring compliance with their country's import laws, customs regulations, and any applicable restrictions on research-chemical importation. NexusLabsCorp accepts no liability for packages seized, delayed, or refused by customs authorities.
Lost or damaged
All orders are shipped with carrier tracking. In the event of damage or non-delivery, see our Returns & Refunds policy for qualifying conditions and how to file a claim. Claims are subject to the conditions and time limits described there.
